HighWire

TIPS FOR BETTER WEB BROWSING:

Our Use of "Cookies" and your Privacy

We are frequently asked why we use "cookies."

What is a Cookie?
A cookie is a small file that we create to store information on your computer. We do not use cookies to track what other sites you have visited, or to look at or track any personal or confidential information about you. We make use of cookies to enable authorization control for online subscriptions or to keep track of the fact that you have filled out a questionnaire, depending on the site you are using. We delete all our cookies when you click "Sign Out".

You are not required to accept "cookies" to use this site as a subscriber; however, if you choose not to accept them, click the alternate sign in link on the sign in page. If you do not accept cookies, the only way you can sign out is to quit your browser. [More information on our use of cookies.]

If you keep seeing the sign in or questionnaire page and can't get past it, here are some likely explanations:

General Problems:

You haven't activated your subscription.
If you have subscribed to HighWire but have not yet activated your subscription. Do so now.

Cookie Problems:

You are not accepting cookies.
Make sure that your browser's preferences are set to accept cookies.

You are using a program on your computer that automatically deletes cookies.
You will need to create an exception for HighWire.

The date is set incorrectly on your computer.
This confuses our cookies (they have expiration dates). Check to see that your date is set accurately.

Your browser does not support cookies.
You will need to upgrade it.
MACINTOSH WINDOWS OTHER

Netscape

version 6.1 and above  

Opera

current production version

Safari

current production version    

Firefox

current production version

Mozilla

current production version

Explorer

Mac version discontinued by Microsoft June '03 version 6 and above  

Lynx

current production version

You are accessing HighWire via a "proxy server" that is deleting cookies automatically.
You should contact your network administrator to determine whether your institution's proxy server is the source of the trouble.

If you still have difficulty, send us feedback


There is one cookie used in our systems that have sign-in questionnaires:

  • "questionnaire=noshow" tells us you have filled out the questionnaire. For this reason, you must accept this cookie in order to use the site. (This also allows us to avoid asking you to fill out the questionnaire more than once.)

There are four cookies used in our systems that have online subscriptions: "acceptsCookies" certifies that you are using a browser which accepts cookies. "username" identifies you to our system as a valid user. "pswd" tracks your password (encrypted). "JServSessionId" identifies your session to our computer.

The cookie information we create in your browser is destroyed as soon as you quit your browser.

To return to the page you were just on, click your browser's "Back" button.

This Tip for Better Web Browsing is part of a set of tips that has been developed to help you use HighWire sites faster, better and easier.

A complete set of Tips is available. To let us know if this Tip was helpful to you, or to send suggestions for other tips, please send us Feedback.